Executive Summary

Powerful leadership is the stable seat that stands on three legs: People skills, Technical skills and Management skills. People skills such as listening, dealing with difficult people, satisfying customers, motivating workers and contractors, being a coach, using crew dynamics, delegation, being a teacher, encouraging professionalism from your staff. Technical skills such as knowing construction, understanding building systems, being able to set-up a PM system, conduct failure analysis on a breakdown, being conversant with all trades (know the basics), understanding predictive maintenance, etc. Management skills such as decision making, delegation, scheduling, purchasing, budgeting, regulatory issues, safety, paperwork, management reporting, dealing with inspectors and auditors, following up on problems to insure they are complete.