Executive Summary

This article talks about the various maintenance department issues such as Work orders, Computers, Long term commitment, Overtime authorization, Long-term budget, Head count, Training, Cross training and productivity. The different long-term versus short-term gains are: Outsourcing, Increasing Productivity and allowing deterioration. The factors that affect the maintenance budget are the size of the building, the type of construction, and the quality of the design. There are buildings in which the design is simply not maintainable. This can be a problem especially in very old buildings, where the construction may include ornamental plastering and ornate cornice molding. The knowledge and experience of the staff will have an impact on the different issues.