Executive Summary

 

How is it possible to really measure your mechanics’ productivity? Think about it. What do mechanics do besides PM and repair? Some things you would find:
Directly related to job at hand
• Working or direct troubleshooting, inspection, road testing
• Filling out paperwork, work orders
• Walking around shop transporting parts, tools, looking for things
• Waiting for spare parts, looking up the spares needed, waiting for someone to finish using a tool
• Waiting for a helper, waiting for the truck to be driven in, waiting for a delivery
Maybe related to job at hand
• Idle time 
Probably not related to job at hand
• Breaks and lunch (if paid)
• Late starts, early quits
• Excess personal time (after breaks and lunch)
• Social time (time spent visiting not covered elsewhere)

How is it possible to really measure your mechanics’ productivity? Think about it. What do mechanics do besides PM and repair? Some things you would find:Directly related to job at hand• Working or direct troubleshooting, inspection, road testing• Filling out paperwork, work orders• Walking around shop transporting parts, tools, looking for things• Waiting for spare parts, looking up the spares needed, waiting for someone to finish using a tool• Waiting for a helper, waiting for the truck to be driven in, waiting for a delivery
Maybe related to job at hand• Idle time 
Probably not related to job at hand• Breaks and lunch (if paid)• Late starts, early quits• Excess personal time (after breaks and lunch)• Social time (time spent visiting not covered elsewhere)