Executive Summary


Quality control is difficult to define in maintenance. The customary definition in production is quality is to consistently produce parts with minimal variation. Maintenance quality generally handles the consequences of the repair not the repair itself. Maintenance quality might be reduced downtime, reduced scrap, quicker start-up, faster response, no repeat repairs, no interruptions and satisfied user. Ensure there is consistent improvement of the product and services in an attempt to remain competitive, remember that quality comes from skilled person with good tools and adequate material as well as sufficient time to complete the task. A few obstacles might be emphasis on short term profit, thinking only about near future, etc.