|What the work order does is complicated. It serves as everything from a data entry document to a legal document in the case of a catastrophe. The primary use of the work order is to give instructions to the technician about what to do and where to do it. Verbal directions will result in too much of your work getting lost because people will be doing the wrong thing, to the wrong asset, in the wrong way, because they didn’t have it in writing. Work orders have some type of information in common like Address, Date, Location, etc. All work orders are initiated by a reason and there are different codes for them.