Executive Summary



Conversations are a very big part of everyone\\\'s life; they can play a huge impact. Whether they are personal conversations or private ones, they are just as powerful. Just as there are different kinds of conversation between people, in the same way there are different kinds of conversations in organizations. Either, they can be visible conversations that are conducted in front of everyone or private conversations that held behind the scenes. Conversations can help people achieve respect in front of others and also greatness. But, this all depends on the way we conduct ourselves. Though, Intelligence, talent, tenacity, discipline, genetics and contacts play a vital role in helping maintenance managers achieve greatness.