Executive Summary

One of the biggest complaints among maintenance and housekeeping people is that the workload is unfair; that someone got less work than me, or has an easier job than me. The only fair way to evaluate jobs is by time. Each worker should be expected to complete a reasonable day’s work. This “reasonable day” is determined by an analysis of the areas and tasks required. The 3 different variables in question are: the worker, the surface to be cleaned and work conditions. The factors to consider are: ability to work with others, age, condition of surface, degree of soil, amount of obstruction, attitude of other employees, method of work, etc.