Our continuing course for building supervisory, management and team skills reviews the topics offered in our 2-day Basic Course and builds on it by introducing new productivity techniques and additional managerial and leadership skills for success.
Learn how successful supervisors motivate maintenance workers in organizations throughout the world. Advanced time management: Includes setting priorities, self-discipline techniques, 20 time savers, and additional resources for improvements. How and why to work efficiently from a clean desk and a master to-do list. How to increase the bang for your training dollar by determining who in your workgroup would benefit the most from training; how to establish real craft training for your crew. Evaluate and improve your face-to-face communication skills. Learn the seven daily habits of successful supervisors. Learn how to run meetings. Improve the delivery of maintenance service to your own users.
This course builds on the material in MSMS I Management Skills for Maintenance Supervisors, Team Leaders and Managers (either 2 or 3 day).
These carefully chosen topics will increase the effectiveness of your managers and supervisors:
Program includes a 100+ page workbook to help each attendee take notes and develop their own action plan for moving forward. It also includes the audio CD Introduction to Lean Maintenance
Attributes of a great maintenance supervisor:
Action Master System of training:
Using the 3-part Action Master List techniques are introduced to make any supervisor a better student in any training they take.
Basic motivation (exercise):
Leadership evaluation clinic (exercise):
Each supervisor or manager brings something unique to their situation.
Maintenance planning (Case study):
This course features an overview of the basic maintenance planning process and outcomes.
This course features an overview of the basic maintenance scheduling process.
Role Models (exercise and homework):A look at the function of role models, positive and negative, and a discussion of how to put role modeling principals into good use in the workforce.
Decision making, delegation and the One Minute Manager (exercise):
The best management techniques and tips adapted for the maintenance environment. Exercise in effective decision making
The complete PM (Preventive Maintenance) cycle (several short exercises):
A complete PM cycle is a highly efficient tool for organizing all maintenance activities.
Short course in computerization (CMMS) (exercise):
Many organizations have wrestled with computerized maintenance systems; few are satisfied with the results.
Coping with difficult people (exercise):
Successful interactions with difficult people and situations are a key task for supervisors.
PdM and Condition-based maintenance (examples provided):
This section discusses various equipment inspection modes
These techniques are used among world-class organizations.
Staffing problems of the maintenance supervisor (case studies-exercise):
This section will focus on the issues covered include
Supervisor Time Management (exercise):
Introduction to tested time management techniques,
Making meetings more effective:
Managers manage meetings as well as people, but few of them understand how to manage them as effective communications devices.
The course ends with participants creating and committing to a personalized action plan for use when they return to work.
This course continues with MSMS II Advanced Management Skills for Maintenance Supervisors and Managers (3 day version). MMSM 1 AND MSMS 2 may be offered together, in one week, or continued up to several months apart, allowing time for attendees to put their new basic skills into practice. Alternatively, either course could be offered on a stand-alone basis, depending on the organization's needs.