Day 1

• What are we managing?
• What does it take to manage this asset?
• What is the appropriate level of maintenance? Why manage maintenance?
• Effect of saving money.
• Ideas to save money.
• Cutting energy costs.
• Lean maintenance strategies.
• Action exercise: Develop money saving project

Day 2

• Dealing with contracts.
• Types of contracts.
• Housekeeping contracts.
• Bidding and bid packages.
• Steps of contracting.
• Tips to avoid claims.
• Getting the work done with contractors.
• Choosing contractors.
• Do work in-house.
• Training.
• Route maintenance.
• Purchasing and stocking materials,
• Stocking and Purchasing Custodial supplies & materials.
• Action exercise: Decide which party is right in mock contract dispute.

Day 3

• Computerization
• How systems work
• Description of Building Automation System
• Budgeting for Maintenance and housekeeping
• Action exercise: Maintenance fitness questionnaire

Day 4

• Get Maintenance Organized
• Maintenance work order
• Auditing existing systems.
• Management of Housekeeping, estimating housekeeping, quality inspection.
• Action exercise: estimate housekeeping for a school,
• Action exercise: do quality inspections in hotel

Day 5

• Using PM to improve maintenance and other services
• Set-up your own PM system
• Task lists you can use immediately
• Action exercise: develop your own plans for the future, create a focus list

• Students will receive copies of the comprehensive text: Maintenance management for Buildings and Facilities and a work book