Motivating Maintenance Workers shouldn't be a mystery
I've heard many maintenance professionals talking about how they can't motivate
their workers. "Give me more money," they quote a worker, "and I'll give you more
work." PM is a particularly tough area for motivation, because the periodic checks,
cleaning, greasing and other activities are pretty boring.
Motivation is not something you 'do' to employees. It's a feeling you facilitate
in them. There are many ways to create a motivated feeling in your workers. The
things that motivate maintenance people probably motivate you, too. The following
story, courtesy of Frank Seaman at GE Plastics in Burkville, Alabama, has several
motivators.
"We were having a hard time getting our high-voltage electrical PM program off the
ground," Frank reports. "We called in outside engineers for help and discussions
about this problem. Management clearly did not want to spend the kind of money it
would take for the engineers to do this work. Bringing in the engineers already
caused a problem with our own electrical people. The program was turned over to
our own electrical people to come up with a PM program that was effective and feasible.
They did it, and did a fine job. Now they can hardly wait to get started with the
nitty-gritty PM tasks."
What a change ownership of the new PM program makes to a workgroup. Added motivators
at GE were the growth afforded by the challenge of building a new system and the
feeling of satisfaction in showing management that they were as good as any outsiders
at setting up effective programs.
When you have felt motivated, think about what was going on. Apply the understanding
about yourself to your maintenance workers and be prepared for a new attitude.