Management Skills for Maintenance Leadership Series

Joel Levitt discussing ledership issues with
Marwan S. al-Ghorayed, Manager Support Service
Department and a Section head during a break at
TADCO in Saudi Arabia

This program is designed for all types of maintenance leaders in organizations with enough maintenance staff to justify supervision. Ideal candidates either supervise maintenance workers or manage maintenance through supervisors. This course is also recommended for people to improve their skills, or those being considered for advancement. Supervision from other related areas such as operations, warehouse and housekeeping are also invited.

Our promise for this program is that your supervisors will be more effective, motivated and loyal. Typical outcomes: improved staff motivation, lower employee turnover, increased output and reduced waste of resources. Our workshops typically provide management and people skills which foster maximum productivity and high quality provision of services while improving morale throughout the workforce. Your staff will gain a new and deeper understanding of how to effectively manage maintenance. They will leave with specific action items which can revitalize and improve the operational efficiency of your maintenance effort.

This series is jam-packed with ideas, strategies and implementation techniques. Take our Basic and our Advanced class together, or take only our Basic class for now. Learn the basics of planning and scheduling, preventative maintenance and other vital techniques for running a world-class maintenance department. Evaluate and improve your face-to-face communication skills. Adopt our top time management techniques. Run meetings like the pros. Improve the delivery of maintenance service to your own users. We offer case studies from organizations around the world, told in clear, straight-forward language, and exercises so you can apply what you learn to your own situation.

Some of what you will learn:

  • Giant checklist of issues to consider before the shutdown
  • Proven methods for handling problems with difficult employees, vendors, and coworkers
  • Easy-to-implement techniques to improve your workers' productivity
  • Specific ways to make the change from technician to supervisor quickly and effectively
  • How to communicate with management to get them to adopt your suggestions
  • Use preventative maintenance strategies to better control breakdowns
  • Guidelines for assessing your existing PM system to identify areas that can be improved
  • How to deal with the special challenges of supervising friends and older employees successfully and sensitively
  • Tried and true guidelines for hiring and retaining the best employees
  • Recognize the signs that an employee is about to quit
  • Up-to-date information on low-cost, high-technology predictive maintenance techniques
  • Optimize your particular strengths and minimize your weaknesses – and that of your workgroup
  • Proven techniques to control your reactions in high-stress situations and make the best decisions at those critical moments
  • The three basic rules of motivating employees to perform at the highest level
  • View yourself as "coach" to help employees improve performance
  • What every supervisor should know about planning, implementing, and reviewing a comprehensive maintenance training program
  • Easy-to-use techniques for improving your "Maintenance IQ" and your value to your organization
  • Ten steps to eliminating time killers
  • Improving one-on-one communications with employees, peers, and superiors
  • Dealing with cultural diversity in your department
  • Guidelines for developing training programs for special skills
  • The seven daily habits of the highly productive and successful maintenance supervisor
  • Reduce downtime using CBM (condition based maintenance) technology
  • Design and implement on-the-job training program for maximum results