Management Skills for Maintenance Leadership Series

This program is designed for all types of maintenance leaders in organizations with enough maintenance staff to justify supervision. Ideal candidates either supervise maintenance workers or manage maintenance through supervisors. This course is also recommended for people to improve their skills, or those being considered for advancement. Supervision from other related areas such as operations, warehouse and housekeeping are also invited.

Our promise for this program is that your supervisors will be more effective, motivated and loyal. Typical outcomes: improved staff motivation, lower employee turnover, increased output and reduced waste of resources. Our workshops typically provide management and people skills which foster maximum productivity and high quality provision of services while improving morale throughout the workforce. Your staff will gain a new and deeper understanding of how to effectively manage maintenance. They will leave with specific action items which can revitalize and improve the operational efficiency of your maintenance effort.

This series is jam-packed with ideas, strategies and implementation techniques. Take our Basic and our Advanced class together, or take only our Basic class for now. Learn the basics of planning and scheduling, preventative maintenance and other vital techniques for running a world-class maintenance department. Evaluate and improve your face-to-face communication skills. Adopt our top time management techniques. Run meetings like the pros. Improve the delivery of maintenance service to your own users. We offer case studies from organizations around the world, told in clear, straight-forward language, and exercises so you can apply what you learn to your own situation.

Some of what you will learn:

  • Reduce overall maintenance costs via effective training and supervision
  • Get the most from your people through sensitive, effective use of your training budget
  • Apply the Deming approach to improve quality in your maintenance operations
  • Adopt Lean Maintenance techniques in your organization, reducing waste, saving money, and improving morale
  • Use preventative maintenance strategies to better control breakdowns
  • Optimize your particular strengths and minimize your weaknesses – and that of your workgroup
  • View yourself as "coach" to help employees improve performance
  • Easy-to-use techniques for improving your "Maintenance IQ" and your value to your organization
  • Improving one-on-one communications with employees, peers, and superiors
  • Putting it all together – developing action plans for success in your own organization